FAQs

How do I place an order?

To order any of our cakes and treats, please fill out a contact form here. Alternatively, you can give us a call on 0115 9232320, pop into our shop or message us on Facebook.

 

How long will my cakes stay fresh for?

Most of our cakes stay fresh for 3-5 days if stored correctly. Cakes that contain fresh cream and/or fruit may require refridgeration. Please ask us for information on specific products.

 

How should I store my cakes?

Most of our cakes are best kept in a cool place away from sunlight. Certain cakes such as those with fresh fruit and/or cream, desserts and macarons require refridgeration. Once cut, cover the cut sides of the cakes with clingfilm to prevent it from drying out.

 

Can I customise my cake order?

Yes! All of our cakes can be finished with inscription or image plaques, cut out lettering, and small sugar decorations.

 

Do you sell macarons?

We do! Please get in touch if you'd like to make a request, and check our range of macaron cakes too!

 

Are any of your cakes suitable for people with a nut allergy?

We do offer cakes that don't contain any nuts, however because of the use of nuts on the premises we cannot guarantee that any of our products are not 100% free of traces of nut

 

Do you make gluten free cakes?

Yes, many of our cakes are now available gluten free. We also do a range of individual gluten free bars and slices. For a full range of what we do, please contact us.

 

Do you make dairy free cakes?

Yes, many of our cakes can be made without dairy. Please contact us if you would like to make a request.

 

Do you make vegan cakes?

Although we don't have any vegan cakes available to order through our site, we are happy to take on special requests. We do make a mean vegan chocolate cake!

 

Do you deliver?

We do now offer a private hand delivery service within the Nottingham area. Please click here to find out our rates or contact us for a quote. We don't make any profit on this but do have to pass on the full delivery costs. You can also collect your order from our West Bridgford store.

Claire Elizabeth, 128 Exchange Road, West Bridgford, Nottingham, NG2 6DB

0115 9232320

claireelizabethcakes@gmail.com